Terms and conditions

TERMS AND CONDITIONS OF River Cree Resort & Casino Poker

LEGAL STATUS
The River Cree Resort & Casino Poker is a licensed and regulated establishment, subject to the laws and regulations of Alberta Gaming, Liquor & Cannabis (AGLC). The casino operates under license from AGLC and is located on Enoch Cree Nation territory.
REGISTRATION AND LOGIN PROCESS
To register for membership at the River Cree Players Club, guests must visit the players club desk in person with a valid government-issued photo ID. Membership will be processed immediately upon completion of registration forms. Members may then use their Players Club card to access various benefits and rewards. The casino reserves the right to verify the identity of members at any time.
GAMES AND SOFTWARE PROVIDERS
The River Cree Resort & Casino Poker offers a wide range of gaming options, including slots, table games, video lottery terminals (VLTs), and poker. Games are provided by third-party software providers and are subject to regular maintenance and updates to ensure fairness and integrity. The casino also offers live dealer tables and physical slot machines.
BONUSES AND PROMOTIONS
The River Cree Players Club membership program is free to join, with no deposit or purchase requirements. Members will receive various benefits and rewards upon joining the club, including birthday bonuses of up to CAD $500 and 100 bonus points for daily kiosk swipes at participating outlets.
VIP AND/OR LOYALTY PROGRAM
The River Cree Players Club operates a loyalty program that allows members to earn points on their gaming activity. Points may be redeemed for various rewards and benefits, including hotel stays, dining discounts, and complimentary services. Members aged 50+ will receive exclusive benefits and promotions through the Cruiser Club tier.
PAYMENT METHODS AND BANKING TERMS
The River Cree Resort & Casino Poker accepts cash at its cage as a deposit method, with no fees or processing times applicable. Chip purchases at tables are also available without fees. ATMs on site may incur standard bank ATM fees for withdrawal transactions.
KEY TERMS AND CONDITIONS
By registering for membership and participating in the loyalty program, members agree to abide by all rules and regulations of the casino. The following terms and conditions apply: (a) Minimum age requirement: 18 years or older; (b) One account per person; (c) Must be physically present in Alberta to play; and (d) Valid government-issued photo ID required for membership registration.
SECURITY AND FAIR PLAY
The River Cree Resort & Casino Poker takes the security of its members' personal information seriously, using SSL/TLS encryption standards to protect online transactions and maintain the confidentiality and integrity of member data. Gaming equipment is regularly certified and audited by AGLC to ensure fairness and randomness in all games.
CUSTOMER SUPPORT
Members requiring assistance may contact casino staff directly at phone number or via email through the website contact form. In-person support is available during normal operating hours.
RESPONSIBLE GAMBLING FEATURES
The River Cree Resort & Casino Poker operates a responsible gaming policy, providing tools and resources to help members control their gaming activity. Voluntary self-exclusion programs are available upon request, as well as temporary and permanent exclusion options for members experiencing problem gambling issues. Members may also set deposit limits with casino management.
ADVANTAGES AND DISADVANTAGES
By participating in the River Cree Resort & Casino Poker's games and promotions, members acknowledge that they understand and accept these terms and conditions. The following advantages and disadvantages apply: (a) Licensed and regulated by AGLC; (b) Comprehensive poker room with 12 tables; (c) Birthday bonuses up to CAD $500; (d) Extensive variety of slot machines and table games; (e) Free Players Club membership; (f) Various dining options; (g) Live entertainment. Disadvantages include: (a) Land-based casino only, no online gaming platform available; (b) Must be physically present in Alberta to play.
GENERAL CASINO INFORMATION
The River Cree Resort & Casino Poker operates on Enoch Cree Nation territory and is open 24/7 for slots and poker games Thursday through Sunday. The resort offers hotel accommodations, multiple dining venues, live entertainment, and a free Players Club loyalty program. Regulated by AGLC with a strong focus on responsible gaming, the casino combines world-class gaming with Indigenous hospitality.

By registering for membership or participating in any promotions offered by the River Cree Resort & Casino Poker, members agree to abide by these terms and conditions as set forth above.